FAQ

Returns & Shipping

What is your return policy?

Do you offer free or flat rate shipping?

What is your shipping method?

What shipping materials do you use?

What should I do if my package is missing?

Do you offer international shipping?

Will I be charged international duties and/or taxes?

Ingredients & Safety

Are your products or ingredients tested on animals?

Are your products vegan?

Are your products palm free?

Are your products gluten free?

Do you use Fair Trade ingredients?

Other

What is the shelf life of your products?

Are there any recommendations for storage of your products (e.g. should they avoid heat/cold)?

What forms of payment do you accept?

How do I manage my subscription?